A few things about shipping, delays, and refunds.
Pipit's Bakery's products contain no preservatives, therefore, we strive to get your orders to you as quickly as possible for a reasonable price.
We use Priority Mail 2-day shipping through the United States Postal Service. We believe this is the most reliable and economical method of transporting our products safely and quickly within 2-3 business days.
Keep in mind, just because we use Priority-Mail 2-Day Shipping, does not mean your package will arrive 2-3 days after you place your order. Please read "Estimated Shipping Schedule" below for more information.
To estimate delivery to your location, please view the Priority Mail Delivery Map and input Pipit's Bakery's ZIP code: 18036
ESTIMATED SHIPPING SCHEDULE
We ship our products Monday-Wednesday. This is due to packages not being delivered on Sundays and us not wanting our products to sit out an extra day aka we want them to arrive as fresh as possible to you.
If you order between Thursday and Sunday, your order will be shipped out Monday. We try our best to ship out orders within 1-3 days of them being placed.
Please be aware we are a small business run by a single woman.
Please note, the USPS does not guarantee delivery dates. Due to this, Pipit's Bakery is not responsible for shipping delays with the USPS or packages due to delays of weather, incorrect address or other shipping information errors supplied by the customer.
By placing your order with us, you are agreeing that once your order is delivered to the post office and you receive a tracking number, your package is in the USPS control until it arrives at your front door.
Please double check your shipping address to ensure fast and correct delivery.
We do not ask the post office to require a signature, so packages are delivered where the USPS mail is normally delivered. If you are shipping to a post office box, make sure the recipient knows that it is coming in case they do not check regularly.
We provide a tracking number for each package mailed out. If you do not receive one or your package does not arrive, contact us and we can work with the USPS to track it down.
Pipit's Bakery wants you to enjoy our products and keep coming back for more.
In that regard, in the rare case you are not satisfied with our products, please reach out. We examine each situation on a case-by-case basis to determine next steps. We will do everything we can do make your experience with us the best it can be.
If you are unsatisfied with your product, please contact us at firstname.lastname@example.org and provide the following:
(1) a detailed description of the reason for your dissatisfaction.
(2) a picture of the product or products.
No refunds or reships will be provided due to weather related issues, delayed discovery of delivered packages, or simply not liking the taste of a product (which never happens).
We want our customers to be satisfied and above all smile. If you have any questions, comments, concerns, or just want to say hi, please reach out to email@example.com